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- 24/7 English customer support
- English phone menus
- FREE incoming calls
- No deposits. No minimum fees
- Quick and easy ordering
Mobal's services are especially aimed at travelers to Japan, so if you want to be confident you understand your rental phone, service and costs, come speak to us.
Mobal Narita Customers Include
Option 1 Full Package - Phone and SIM Card
- What you get
- Mobal Phone
- Japanese SIM Card
- Travel Charger
- Mobal Carry Case
- User Guide
Daily Rental: 200 yen/day FREE
(order online to guarantee this offer)
Optional Insurance: 100yen/day
Option 2 - SIM Card only
For customers who already have a compatible handset, but need a Japanese SIM card.
Your phone must be:
- A 3G phone with 2100mhz frequency
- Unlocked to accept any SIM card
- What you get
- Japanese SIM Card
- User Guide
Daily Rental: 200 yen/day FREE
(order online to guarantee this offer)
Optional Insurance: 100yen/day
Calls from Japan
| Incoming Calls (both domestic and international) | FREE |
|---|---|
| National Calls | 240 yen/minute |
| Calls to USA & Canada | 240 yen/minute |
| Other International Calls | 240 yen/minute |
| Incoming Text Messages | FREE |
| Outgoing Text Message | 140 yen/message |
| Data (upon request) | 50 yen/10KB |
- 1. Click the order button on the product you want in section 1.
- 2. Travel to Japan and come to our Mobal counter
Our staff will have your Mobal phone ready when you arrive. Simply provide payment and a few details and you can be on your way. - 3. Return to the Mobal counter
Simply drop your phone off at the Mobal counter, then you're ready to board your flight home.
- 1. Mobal Japanese Phone
Set up ready in ENGLISH. I know we're saying it's a Japanese phone, but that doesn't mean you've got to learn Japanese before you can use it! - 2. Travel Charger (ready to use in Japan)
Your phone is fully charged when you receive it. - 3. Mobal carry case
To keep your equipment altogether and safe and secure! - 4. User guide
Simple instructions to get you started with your phone - quickly & easily.
How much can you save with Mobal
| Competitor 1 | Competitor 2 | Mobal Narita |
| Rental rates: 575 yen per day, two weeks - 8,050 yen | Rental rates: two weeks - 4,200 yen | Rental rates: FREE |
| Optional theft and loss: two weeks - 4,410 yen | Optional theft and loss: two weeks - 11,680 yen | Optional theft and loss: two weeks - 1,400 yen |
| Total: 12,460 yen | Total: 15,880 yen | Total: 1,400 yen |
| Deposit off credit card: 30,000 yen | Deposit off credit card: 30,000 yen | Deposit off credit card: FREE |
| Final Total: 42,460 yen | Final Total: 35,880 yen | Final Total: 1,400 yen |
1. Who are Mobal?
If you've never heard of Mobal before, here are some of the facts about us:
a) Mobal is one of the world's longest running cell phone providers and was founded in 1989 (consider that Cingular was only founded in 2001, Verizon in 2000 and T-Mobile in 1995 and that puts our long history into perspective!)
b) You're in good company - Mobal has the best selling international cell phone in America today
c) You're in expert company too - Mobal has been endorsed by major travel and media experts like TIME magazine, The Wall Street Journal, The New York Times, The Washington Post, MSNBC, The Travel Insider.
As you can see, we're a well-established company with a proven reputation.
2. Can I order a Japanese cell phone now, and pick it up when I arrive?
Simply order your phone by filling in your details on the order form. Our Mobal staff will have your phone ready for when you arrive at Narita Airport, so all you have to do is provide payment and you're on your way! This will only take you about 5 minutes which is one less thing to worry about!
3. What phone number will I get?
You will be provided with a local Japanese phone number. If you need to know this is in advance, please tick the box on the order form and you will be notified by email 2 days before your arrival date.
4. How am I billed?
When you pick up your phone from our Mobal counter we will take the insurance charges (if you decide to take it). Of course, we don't take any rental charges because it's FREE! Call charges are taken from your credit card as and when we receive the call data from the networks. Statements detailing the charges that we have taken, including fully itemised lists of the calls you have made, can be provided upon request. We accept Visa, Mastercard, Amex, Diners and JCB.
5. Are there any hidden charges?
There are no hidden charges with the Mobal Japanese Phone. The only costs associated with the Mobal Japanese Phone are the insurance charges (if you decided to take it), and then the calls you make while in Japan. There is no deposit or minimal usage charged. Zip. Nada. Nothing.
6. Can I return the phone at another airport?
Unfortunately, we only have a counter at Narita airport. However, if you wish to return the phone by post simply ask the counter staff for the return address. You are responsible for the return postage costs.
7. Can you deliver my phone to my hotel?
Yes simply enter the address of your hotel in the comments box when reserving a phone. A member of staff will then call you to arrange delivery to your hotel or residence in Japan.
8. How can I find you?
We are located on the first floor of the Terminal 1 building, simply turn right after you go through the central entrance and you will see the Mobal Narita counter on the hand right side.
9. How do I get to Terminal 1 from Terminal 2?
There are FREE shuttle buses between Terminal 1 & Terminal 2 that run every 10 minutes.
Opening Times: 8am - 9pm Everyday
Our counter is extremely conveniently positioned, directly on your route out of the airport terminal, and we remain open late, 7 days a week, 365 days a year, ensuring we're always here to meet you from your flight. If your flight is delayed we can even arrange delivery of your phone to your residence or hotel in Japan if necessary!"
Narita Counter: +81 (0)476 33 5015
UK: +44 (0) 800 987 1155
US: +1 888 777 1164
